Refund policy

According to the provisions of Article L221-18 of the Consumer Code:"For contracts providing for the regular delivery of goods over a defined period, the withdrawal period begins upon receipt of the first item."

The right of withdrawal can be exercised online using the attached withdrawal form, which is also available on the website, or through any other unambiguous statement expressing the desire to withdraw. This may also be done via postal mail sent to the Seller’s postal or email addresses as indicated in ARTICLE 1 of the Terms and Conditions of Sale (TCS).

Items must be returned in their original and complete condition (packaging, accessories, instructions…) so they can be resold as new, and must be accompanied by the purchase invoice.

Products that are damaged, soiled, or incomplete will not be accepted.

An exchange (subject to availability) or a refund (in the form of a store credit) will be made within 14 days of receipt by the Seller of the returned Products, in accordance with the conditions set out in this article. Return shipping costs are the responsibility of the Customer.